Workbook Role of the Health and Social Care Worker

Following broad consultation with the public, the De initiatement of wellness create in 2007 the s nonwithstanding placecomes that commonwealth stop from their wellness and adult social upkeep receiptss. These argon Improved health and steamy well- existence Improved quality of flavour reservation positive contribution change magnitude choice and control Freedom from contrast and harassment Economic well-being and Maintaining individual(prenominal) dignity and respect The role of the player potbelly be identified as Assessment travellls usually the c ar externalize. The ingest of the c be plan is to assess the subscribe and risks of the psyche concerned and see appropriate plans Reviewing/ Evaluating Skills Is a continual process as stacks fatalitys and urgencys change.You lead be fitting to check / measure that the c argon plan objectives argon being met by mise en scene tar trace dates to evaluate what the soulfulness has been subject to achieve an d what un repealablenesss to be adapt in the c ar plan and objectives earreach Skills Listening is an valuable part of communicating with another(prenominal)s. To listen implies that the listener hears, pays attention to and responds to the person. Negotiating Ski ASS The purpose of dialogue is to resolving situations where negates buzz off arisen. The aim of a win-win negotiation is to find a solution that is pleasurable to both parties and leaves all involved sen snipnt that they beget won in just about way once the negotiation has finished. It is valuable that the most vocal do non endlessly get their way. Recording Skills Making nones, writing reports, emails, Effective Communication most(prenominal) communication is non-verbal.People butt joint read opthalmic clues and rely on instinct even if you say the opposite, so if a proceeds substance ab exploiter asks you a question, e d sufferright -? your body language testament recrudesce the truth. Team u tilisation Team micturate is essential in social and health lop dedicate. No one can musical accompaniment someone utilely without others. at that pose is no I in team adept Skills These can range from using computers to business deal conk out. Work practice can vary, you postulate to be flexible and constantly unforced to learn Research Skills These skills argon increasingly authorized. You will acquire them to continually demote your learning Organizational Skills A disorganise person whitethorn be creative but will not put real far if they miss the deadline (and discover time) or do not plump out the live PersonalPresentation People do evaluator by first appearances Always vesture appropriately for represent and be wipe and tidy 4222-206/1 Understand operative kins in Health and Social premeditation The working relationships between care round and the concourse who they put forward care for is precise for their health and wellbeing Relationship s come in very variant shapes and sizes. on that point are relationships between friends, family members, colleagues in outside organizations and the master key relationship between colleagues and help users. The relationship between a actor and a profit user should be a supportive lord relationship. What does this mean?What are the differences between the personal relationships you defend with shut out personal friends & family and those relationships you prepare with those people you provide care for and other professionals you work with. In some instances the relationships can be rather similar in that they involve helpfulness and working together. In a professional relationship you get under ones skin a projection/goal (I. E. Providing personal care and so forth ) that you are working together to get laid and achieve. In a personal relationship the ultimate goal is happiness and building that spiritual connection between yourself-importance and your evidential o ther. This is a topic you should discuss with others and relates principally to what can be seen as the boundaries that you should not cross.The codes of practice for Social dole out workers provides a list of statements that describes the standards of professional conduct and practice required for social care workers as they go about their daily work Social Care workers must nourish the rights and promote the interests of helping users and careers Strive to record and maintain the commit and impudence Of avail users and careers Promote the independence of renovation users whilst quest to witness hat their behavior does not harm themselves or other people Uphold public trust and confidence in social care operate and Be accountable for the quality of their work and encounter responsibility for maintaining and improving their intimacy and skills. Developing Relationships The first step in developing effective working relationships is identifying those people who you are helpless on to get your work done and those who are dependent on you. Where you are dependent on each other this is called interdependence. on the job(p) on these relationships will give you a broad return as there is the likelihood that support provided will be reciprocated.Developing nigh(a) working relationships relies on a depend of things Good effective communication an king and willingness to talk and to listen with an open mental capacity, what other person says if generally what they believe to be true, if you disagree ask questions to clarify go for This is crucial in developing languish term relationships, how far do you trust the other person and what will need to progress or not happen for this to be developed? Mutual Expectations What are the expectations each person has about the relationship, what unwashed goals and targets does each person have? 4222-206/2 Work in ways that are agreed with the employer In order to ensure that your employer is able to deliver the return they have agreed with the overhaul user it is important that you understand what is pass judgment of you. At essay reference 2 you are asked to catchup your role and responsibilities and the policies and procedures which you need to operate by.Your employer is expected to Provide flexible, personalized and responsive armed armed serve well Put people at the pith of everything you do Have high levels of specializer expertise and customer satisfaction institutionalize time in recruiting the right people for the right business enterprises Provide extensive cater training and support. If you feel that any Of the in a higher place is not in place which is inhibiting you doing your job you should talk to your employer to discuss how improvements can be made. Once set of guidelines that we can follow to guide the way we work is our value set guide your work, relationships and life. set are a persons principles, tones or standards by which they live. T hey would think these to be priorities for them in their lives, e. G. Pending time with people, being honest, being punctual, being conscientious, assisting people who are in difficulties and so forth eachone has different and attitudes which ill be important to them depending on their background and upbringing. We are not natural with value/attitudes but acquire them end-to-end our childhood, I. E. Through school, friends, family peer group and so forth Through our life experiences we are more than likely to change our values. For example, we may have been brought up in a unmitigated religious household taking on those values but as we arrive and mature and think about those limited values we may not want them for our lives in the future and take on other values.On the other hand we may prefer to live by those specific values We all have o make these sorts of choices / decisions for our lives. Enabling service users to make a choice for their lives means set the Health and Social Care Values into action. As workers everything we do is influenced by our own values. There are a image of Health and Social Care Values detailed below which you must stick with to, if any of your own values conflict with these it is important that you do not tolerate these to influence how you work. If you have conflicting values take an opportunity to talk to you motorbus and / or colleagues to find out how these can be reconciled. Health and Social Care Values Value What this means IndividualityNeeds of service users should be tailored specifically for their stack / unavoidably / wants / dreams / aspirations, for example, if a person requires a particular meal associated with their beliefs these should be provided. merely do not make assumptions always check. Identity Recognize that service users have their own opinions / thoughts / views about things. They will have had many life experiences and these should be admit and valued Rights and Responsibilities Each service user has rights for example to attend their own place of worship, just because it may be inconvenient is not a reason why We shouldnt have their rights. They in addition have rights to change their mind about something.Workers need to encourage them to use of goods and services these rights and encourage responsibility to act at bottom the law and moral responsibilities. Choice There needs to be recognition of the service users right to make their own choices, to behave and select what they want and the benefits of this. That everyone is entitled to be given full and thorough learning in order to make an sure choice as to what they want / need. Privacy Every worker needs to understand how to avoid intrusion such as the need for license to enter the room of a service user and to protect their arsenal space. If auditors arrive at the residential / breast feeding home they do not have the right to see the residents room without permission from the service user it is th eir home. inclusion Being part of the mainstream of society is something most of us take for granted. We go to work, look after our families, visit the general practitioner / dentist, use transport, and go to the swimming pool or cinema. Inclusion means enabling and encouraging the service users to do the ordinary everyday things in life, making use of the mainstream services and for them to be fully included in the topical anaesthetic community. Independence Recognition that the service user should be encouraged and enabled to do things for themselves. This will enable them to feel involved and exsert to practice their skills. The result of this would give them a timber of being involved.If everything is done for the person they lose their skills, self- confidence and sense of self Dignity Every worker needs to have an understanding of importance Of preserving the service users dignity especially when intimate tasks are being provided. Dignity is closely committed to a persons s ense of self-worth. For example, if someone is being assisted to have a lavatory then the bathroom door should not e odd open and as soon as the person is out of the bath, towels need to be put about them so they are not left feeling vulnerable. Respect Every service user of whatever age, disability, race, gender, class, sexual orientation, belief system, etc. Needs to be toughened with respect, fairness and dignity, for example, demonstrating to the person that they are very important and that you value them.This means that they are spoken to as an adult with a kind and thoughtful approach. Working in Partnership It is very important to work in partnership with the service user, their family / friends and with relevant agencies. Every worker needs to take on progress the wishes of the person they are supporting, their family / friends and other agencies but the wishes of the service user is the most important. Citizenship The government is committed to enforceable civil rights for everyone in society in order to eradicate discrimination in society. Everyone has a right to a dainty education, to grow up to vote, to marry and have a family and to express their opinions with the help and support to do so where necessary. 222-206/3 Work in partnership with others One of the Health and Social care Values is Working in Partnership which means that workers need to work in partnership and form effective working relationships with service users, careers, family/friends, advocates, colleagues/ manager and staff from other agencies. Unpaid careers refers to family members who support a relative. Significant others means anyone who is significant to the service user they are supporting. Every worker needs to take on board the wishes of the person they are working with, their family and other agencies but the wishes of the person they are supporting should be the most important. It is very important that the service user maintains contact with their friends/ Emily, advocates who may speak on their behalf and significant others. If the service user is in residential/ nursing home care/hostel etc. Then regular contact should be encouraged.The service user needs to go to bed they are still part of a family, have friends and have not been abandoned, e. G. The need to belong (Moscow). The family may want to be involved in the support Of the service user, I. E. Personal care such as bathing or taking the person shopping, church etc. It is worth exploring with the service user and family members/friends about how they would wish to be involved and encourage this. Workers should assist the service users in any way contingent to maintain these relationships by providing, for instance, a inviolable welcome and refreshments when visitors arrive etc. This will result in the service users feeling valued, as well as their visitors and also helping to maintain the relationships.